Privacy Policy

Introduction

Fastcad Solutions Ltd. (“we”, “us”, or “the Company”) is committed to protecting the personal information of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.

Information We Collect

When you submit our contact form, we collect the following information:

• Your name
• Your email address
• The subject of your inquiry
• Your message content

We may also automatically collect technical information such as your IP address, browser type, and device identifiers through our hosting provider (Cloudflare) for security and performance purposes.

How We Use Your Information

We use the personal information we collect to:

• Respond to your inquiries and provide the services you request
• Communicate with you about potential projects and engagements
• Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes other than those stated above without obtaining your consent.

Consent

By submitting the contact form on our website, you consent to the collection and use of your personal information as described in this policy. You may withdraw your consent at any time by contacting us at [email protected], subject to legal or contractual restrictions.

Disclosure to Third Parties

We share your information only with service providers who assist us in operating our website and delivering our services:

• Resend— email delivery service used to deliver your contact form submission to our team
• Cloudflare— website hosting, DNS, and security services

These providers are contractually obligated to protect your information and use it only for the purposes we specify. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected:

• Contact form submissions are retained for the duration of any resulting business relationship, plus one year
• If no engagement results, your inquiry is deleted within 12 months of submission
• Records required by law are retained as mandated by applicable regulations

Security Safeguards

We protect your personal information with safeguards appropriate to the sensitivity of the information, including:

• Encryption of data in transit (TLS/HTTPS)
• Secure access controls and authentication
• Regular review of security practices and service provider agreements
• Access restricted to authorized personnel on a need-to-know basis

Your Rights

Under PIPEDA, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw your consent to the collection or use of your information
• File a complaint regarding our handling of your personal information

We will respond to access requests within 30 days and at minimal or no cost to you.

Cookies

Our website does not use cookies for tracking or advertising purposes. Cloudflare may set strictly necessary security cookies to protect against malicious traffic. These cookies do not collect personal information and cannot be disabled as they are essential to the website's operation.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to file a complaint, please contact our Privacy Officer:

Fastcad Solutions Ltd.
142 757 West Hastings Street, PMB 818
Vancouver, BC V6C 1A1, Canada
[email protected]

You may also contact the Office of the Privacy Commissioner of Canada if you are not satisfied with our response to your inquiry.